Privacy Policy


Welcome to Chilli FM’s Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled securely. Please read the following policy to understand how we collect, use, and safeguard your information when you interact with our service, website, social media & apps.

1. Information We Collect:

The information we may collect about you will vary depending on how you interact and engage with us. It may include the following:

  • Personal identification & log data when using our website.
    We may collect your name, email address, device & browser information (IP address), user name and password.
  • Personal identification & log data when using our apps.
    While using our apps, we do not collect any personally identifiable information. The apps does use third party services that may collect information used to identify you. Third party service providers used by the app are Google Play Services (Android), Google Analytics for Firebase (Android),  OneSignal Push Notifications (Android,IOS). We want to inform you that whenever you use our apps, in a case of an error in the app we collect data and information on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our services, the time and date of your use of the services, and other statistics.
  • Personal data when you communicate directly.
    If you call, text, email or otherwise communicate with us, we may collect your name, phone number and a brief summary of your contribution or opinion.
  • We may obtain additional information about you from trusted third parties and public sources.

2. How We Use Your Information?

Your personal data may be used for one of the following purposes:

  • Communicating with you. This may include responding to emails or calls from you.
  • Supplying you with information by email and post that you have opted-in to (you may unsubscribe or opt-out at any time by responding directly to any communication or contacting us).

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone and post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

3. Information Sharing:

  • Within our company.
    We may share your personal data with certain members of our company. Where they have access to your personal information they will use it only for the purposes set out in this Privacy Policy.
  • Partners.
    If you sign up for one of our partnered services, such as Radio Advertising, you will be providing your information directly to our third party partner. We advise that you check their privacy policy or statement to understand how they use your information. They may share certain information with us, which we will only use for the reasons set out in this policy and this will not include sensitive personal information or financial information.
  • Sponsors.
    If you enter a competition, we may, if you have agreed, disclose your information to the competition sponsors. If you are a prize winner, we will give your information to the sponsors and share your information with the parties who assist us in providing prizes to the winners. We may carry out research or analysis, which contains your personal information, via our sites, and share aggregated responses to questions with our partner organisations.
  • Government authorities and third parties.
    We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

4. How Long Do We Keep Your Personal Data?

We hold personal data for different purposes and the length of time we keep your information will vary depending on the services or products we are providing. We will only keep your data for a reasonable period of time, which is based on the purpose for which we are using your data. Once that purpose has been fulfilled, we will securely delete that data or anonymise your information (so that we, or anyone else, can no longer tell that data relates to you) unless we are required to retain the data longer for legal, tax or accounting reasons. To determine the period we store personal data, we always stick to these principles: – we will only keep your information for as long as we need to – we think about what type of information it is, the amount collected, how sensitive or intrusive it might be and any legal requirements we design our services so that we do not hold your personal information longer than we have to.

5. Your Rights:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

6. Links to Third-party Sites, Apps or Services:

Our brand and platforms (e.g website or apps) may contain links to other websites or apps. If you click on a third-party link, your will be directed to that website or app. Note that these external websites or apps are not operated by us. Therefore, we strongly advice you to review the Privacy Policy of these websites or apps. We have no control over and assume no responsibility for the content, privacy policies, or practises of any third-party websites, apps or their services.

7. Cookies and Tracking Technologies:

We use cookies and similar technologies to analyse trends, administer the website, track users’ movements around the site, and gather demographic information. You can control the use of cookies at the individual browser level.

8. Security Measures:

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

9. Changes to this Privacy Policy:

Chilli FM reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically for any updates.

10. Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].

By using Chilli FM, you consent to the terms outlined in this Privacy Policy. Thank you for trusting us with your information.

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