Chilli FM understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our listeners and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
The information we may collect about you will vary depending on how you interact and engage with us. It may include the following:
Personal identification & log data when using our website: We may collect your name, email address, device & browser information (IP address), user name and password.
Personal identification & log data when using our apps. While using our apps, we do not collect any personally identifiable information. The apps does use third party services that may collect information used to identify you. Third party service providers used by the app are Google Play Services (Android), Google Analytics for Firebase (Android), OneSignal Push Notifications (Android,IOS).
We want to inform you that whenever you use our apps, in a case of an error in the app we collect data and information on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilising our services, the time and date of your use of the services, and other statistics.
Personal data when you communicate with our station, website or app. If you call, text, email or otherwise communicate with us, we may collect your name, phone number and a brief summary of your contribution or opinion.
We may obtain additional information about you from trusted third parties and public sources. Please be aware that if you log in via Facebook or Twitter you will be giving Facebook and Twitter permission to share some of your details with us depending on your privacy settings on their site. For example, if your Facebook privacy settings are set to allow it, they will provide us with your public profile which includes your name, profile picture, emails address, age range, gender, language spoken and gender.
Under the GDPR, we must always have a lawful basis for using personal data. This may be because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone and post with information, news, and offers on our products and services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
They may share certain information with us, which we will only use for the reasons set out in this policy and this will not include sensitive personal information or financial information.
Sponsors. If you enter a competition, we may, if you have agreed, disclose your information to the competition sponsors. If you are a prize winner, we will give your information to the sponsors and share your information with the parties who assist us in providing prizes to the winners. We may carry out research or analysis, which contains your personal information, via our sites, and share aggregated responses to questions with our partner organisations.
Government authorities and third parties.
We hold personal data for different purposes and the length of time we keep your information will vary depending on the services or products we are providing. We will only keep your data for a reasonable period of time, which is based on the purpose for which we are using your data. Once that purpose has been fulfilled, we will securely delete that data or anonymise your information (so that we, or anyone else, can no longer tell that data relates to you) unless we are required to retain the data longer for legal, tax or accounting reasons. To determine the period we store personal data, we always stick to these principles: – we will only keep your information for as long as we need to – we think about what type of information it is, the amount collected, how sensitive or intrusive it might be and any legal requirements we design our services so that we do not hold your personal information longer than we have to.
Data Protection laws give you certain rights in respect of your personal information. You have the following rights:
If you wish to submit a request in relation to any of your rights above, please contact us at: email@example.com.
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